Trust Center / DPDP Compliance

DPDP Compliance

Tabbly supports customers operating under India’s Digital Personal Data Protection Act, 2023 (DPDP Act) and related rules, when those customers request DPDP-aligned contractual and operational arrangements.

Available on request. The commitments and options described on Trust Center pages apply to customers who specifically request them and enter into the corresponding contractual arrangements with Tabbly. Standard product use remains governed by our Terms & Conditions and Privacy Policy unless a signed agreement states otherwise. To request any of these controls, contact [email protected] or your Tabbly account team.

How Tabbly approaches DPDP

For customers who request DPDP-oriented support, Tabbly can work as a data processor / service provider with respect to personal data the customer submits into Tabbly for voice AI use cases. In that model, the customer typically remains the Data Fiduciary for end-user and employee data collected through their campaigns and agents.

What we can enable on request

Contractual language via a Data Processing Addendum describing purpose limitation, security safeguards, and deletion or return of personal data.
India data residency options so that covered datasets can be stored and processed in India where the customer’s order requires it.
Assistance with reasonable data-principal requests that must be executed through the customer’s product account or documented instructions to Tabbly.
Reasonable cooperation on security questionnaires, breach notification timelines, and vendor due diligence for Indian regulated or enterprise buyers.

Customer responsibilities

Customers who request DPDP-aligned setups remain responsible for lawful collection of personal data, providing required notices/consents to data principals, configuring agent scripts and CRM destinations appropriately, and instructing Tabbly only to process data for legitimate purposes. Tabbly’s Terms and Privacy Policy continue to apply except where a signed DPDP/DPA arrangement expressly modifies them for that customer.

Request DPDP support

Contact [email protected] with your use case, industry, and whether you need India residency, a DPA, or both. We will confirm the controls available for your plan.

Last updated: October 2026 · Part of the Tabbly Trust Center