Use cases for Ecommerce
Customer support
Tabbly takes inbound support volume, resolves the common questions from your knowledge base, and transfers the rest with a summary so the agent does not ask twice.
Outbound calling
Tabbly dials your list from a local number, opens with a human-sounding pitch, qualifies, and either books a meeting or transfers live to a closer.
AI receptionist
Tabbly greets every caller, understands why they rang, books or routes them, and takes a message when the office is closed.
Lead qualification
Tabbly answers or dials the lead, asks the questions your sales team already uses, scores the conversation, and hands off only the prospects worth a human follow-up.
How Tabbly fits
RTO is a confirmation problem. A 20-second Tabbly call before the bag is packed beats another SMS. Failed confirms do not ship.
The same agent handles “where is my order” inbound so your support line is not a tracking bot with hold music.
Sample call
Sample: customer support
“I can see order 48192 shipped yesterday. Would you like the tracking link on WhatsApp, or shall I connect you to a specialist?”
Cut RTO with Tabbly
Same Tabbly account across India and export numbers.
FAQ
What does Tabbly do for Ecommerce?
Tabbly calls to confirm cash-on-delivery orders, shares shipping updates, and answers “where is my order” without a ticket queue.
How is Tabbly priced?
From $0.05/min PAYG ($0.04 committed). India ₹6.80/min PAYG, ₹5.10 from 5,000 minutes. Seconds billing.