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Use case

Answer support calls in the first ring

Tabbly takes inbound support volume, resolves the common questions from your knowledge base, and transfers the rest with a summary so the agent does not ask twice.

Always onNights, weekends, and festival spikes without extra headcount.
Warm transferHuman agents get intent, account id, and transcript.
From $0.05/min$0.04/min committed. India from ₹6.80 / min.

Sample call

Sample: customer support. This is a Tabbly agent — not a competitor demo.

Sample: customer support

“I can see order 48192 shipped yesterday. Would you like the tracking link on WhatsApp, or shall I connect you to a specialist?”

How it works

Step 1

Ground the agent

Paste FAQs, order APIs, and escalation rules into the Tabbly builder.

Step 2

Point the DID

Forward your existing support number or issue a Tabbly number.

Step 3

Measure deflection

See contained vs transferred vs abandoned, then tighten the script.

Why teams run this on Tabbly

Most support queues are “where is my order”, password resets, and store hours. Tabbly contains those, then offers WhatsApp follow-up so the caller is not stuck on hold for a tracking number.

When the issue is a refund, medical, or angry VIP, the agent transfers with context. You keep your brand voice; Tabbly keeps the wait time down.

Put Tabbly on your helpline

Free credits on signup. No-code builder. 50+ languages.

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FAQ

How does Tabbly handle Customer support?

Tabbly takes inbound support volume, resolves the common questions from your knowledge base, and transfers the rest with a summary so the agent does not ask twice.

What does a Tabbly minute cost?

Pay-as-you-go is $0.05 per minute worldwide ($0.04 on committed volume). India is ₹6.80 per minute PAYG and ₹5.10 from 5,000 minutes. Billing is by the second.

Do I need engineers?

No. Build the agent in Tabbly’s no-code builder, attach a number, and launch inbound or outbound. APIs are optional.

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